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- honda, kymco, yamaha
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- Plaza Midwood, Commonwealth
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Reviews
04/03/2018
This place was not at all what I expected. The owner gave conflicting information about pricing and the service was very slack. Ended up paying $65 for a 15 minute oil change which included a so called diagnoses for breaks. No follow up about what the issue was. I had to pull information from them. I wont be back. Find someplace more legitimate.
04/14/2015
liars cheats dishonest tell you one thing give me one price give you 7 days 18 days later still nothing sit there with a brand new carburetor on it at first they tell me carburetor good return to valve adjustment do diagnostic 18 days later now they say carburetor use no good you need a new carburetor this that the other thing ever I don't recommend it to no one yeah
06/23/2010
Took my scooter in for repair and brought with me a $200 carburator for my bike purchased online for them to install. After three weeks, I received a call that my bike was ready. Took three buses to reach the shop two days later only to arrive and find that 1) the bike was not running, 2) the carburator that was installed was not the carburator that I purchased but a used one they had on hand that LEAKED!!! The owner said the one I brought did not fit so they had to use theirs.
After nearly 3 hours waiting they were able to get the bike started but it leaked fuel from the faulty carburator. The owner refused to give me back my NEW carberator so I could not return it for a refund. ($200 down the toilet!!) Said he had to keep it to replace the piece of crap one that he had installed on my bike. He also refuse to give any type of monetary concession for the inconvenience. He was extremely RUDE and I will not do business with him again. He also owns a garage door installation company. Buyer beware!
I just ran across this review and wanted to respond. I purchased this company in October of 2010 shortly after your review was posted. I am sorry to hear about your bad experience but I can assure you and others that we are a 100% customer focused company. With new ownership comes new management, staff, and values. If you still have your scooter we would love the opportunity to earn your trust once again. Hopefully this makes it's way to you.
Details
Phone: (704) 333-1905
Address: 1800A Central Ave, Charlotte, NC 28205
Website: http://www.charlottescootershop.com
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