Greenbrier Regal Cinemas 13

If I could give no stars I would because they didn't give a damn. After sweating in the theater for 45 mins hoping the ac was going to kick in, I decided to get up and ask. Asking was pointless since the employee walked off saying it would be taken care of. They did not turn the ac on to mine and the rest of the viewers dismay. They even charged my pregnant Fiancé who was "dying" from the heat $6 for ice water!! I wish I was there when they did that. I will not be going back and will tell everyone to stay away. The place is poorly ran. Customer service must not be a priority or taught in the handbook to new employees.

Paid to watch the movie Your Next. Waited 45 mins from start time watching previews and they played an entirely different movie. Everyone not interested in a customer complaint and the customer service line is ran on a loop so that no matter what number you select to speak to someone ... The recording starts over from the beginning. Terrible experience.