Martinizing Dry Cleaning

By far one of the worst dry cleaning places we have had to deal with. The management and employees have no attention to detail, and as a result, we had to make multiple trips to correct the various issues. We originally brought in our bed comforter to have repairs made and dry cleaned; as well as some dresses. When we picked it up the bedding the following week, the repairs were made, but it was never dry-cleaned. Dresses were dry-cleaned; however, they were still dirty with stains. Employees never checked or verified their work, but charged us for the services provided. We did not notice this until we got home, so we had to make another trip into town. Employees offered to re-clean and hand wash the dresses to remove the stains, which should have been done in the first place. They made it seem like they were going out of their way to do it, for something that was already paid for. The bed comforter was cleaned and picked up the following week. Upon returning home, we inspected the bedding and noticed additional damages as a result of their cleaning practices. There were 2 repairs made originally, and after leaving it with Martinizing, it was returned with multiple tears/rips and snags (over 10 in total). This comforter was well over $500 dollars and due to the negligence of Martinizing dry cleaning, the comforter is ruined. Confronting Martinizing, they would not honor there services/repairs or acknowledge the additional damage that they cause. We called multiple times and followed up with e-mails and received no response from the manager. By far one of the worst dry cleaning services in the Central Valley.

I drive by a half dozen "other" dry-cleaners just to go to this location. I've been a customer here for over 8-years. They're always friendly and eager to please customers. I rarely have had a problem and if I ever do they are very happy to correct it to me me happy. Call them to receive email discount offers, 559.324.7810