The Paw Spa

This place seems unsafe. Mayhem. The owner is completely dishonest! Who wants a liar to groom their pet? Go elsewhere.

I have only good things to say about The Paw Spa. We have taken our dog here for 3 years. It's nice to have the option to wash your dog yourself, or to have them do it. The give the best care to my dog and he is happy to spend the day there. They are always accommodating to accept us even for last minute holiday weekends. It is always clean and a very pleasant experience.



To the negative reviewer who was talking about their dog peeing on himself... I hate to admit it, but my dog has done the same thing there. My dog is white, long hair, and is 60lbs. Believe me, it's a good two hours to wash and dry him again. But they do it when it happens. He is always perfectly clean and groomed when I pick him up. I don't believe for one minute that Donna would say or do that.

I love this place. The people are always so friendly and helpful. My dogs always come home looking and smelling great. They know alot about dogs and helped me with Daisy's skin and ear problem. More than I can say for my Vet. They had me switch to one of their premium foods and she loves it. It has been a couple months and her skin and ears are totally better. I learned about them from my daughters girl scout troop. She did an educational trip to The Paw Spa and my daughter now helps me self wash Daisy between groomings. This place is awesome and I tell all my friend!

Their customer service and dog grooming was awful. I used to like the fact that you can take your dog and wash them yourselves and I could always manage Diana's somewhat rude behavior until I took my dogs to get groomed and it was awful. Mind you I mad them aware of my small dogs temperment and was told it wouldnt be an issue. I dropped my dogs off and less then an hour later I got horrible messages from Diana claiming that I needed to pick up my f***ing dog and that he we to the restroom everywhere (of course it wasnt said that nice). I went to go pick up my dogs and she still tryed to charge me full price for the dog she did not complete because he was too difficult for her. She didnt even keep him for and hour. I had explained that he needs patience and love. None of that happened here. I almost felt like she beat him. His face, paws and tail were not cut. What it came down to was she took $10 off which is still too much because all she did was give him a bath basically. Would never and have never gone back there since because of this horrible customer service by Diana and her groomer. Diana is the owner and I will NEVER go there again and I will tell everyone the same.

I was looking to get another dog and wanted feedback regarding grooming and maintenance so I called this place and spoke with Donna who was a huge help and really knows her dog breeds! As soon as I get my next dog I'm taking him/her to this place.

The store was really clean and the people were really nice and helpful. We self washed our dog. It was fun and pretty easy, but they do full service grooming so next time I am going to have them do it.