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        General Info
        The City of Hialeah Department of Water and Sewers provides cost-effective, reliable and high-quality water and wastewater services to its customers. The department is committed to operate and maintain its facilities economically and safely while protecting the public health and the environment. The department provides safe and aesthetically pleasing drinking water to its residents as well as many businesses and visitors. The system now includes 324 miles of water lines throughout the city. In its effort to supply residents with the safest possible product, the city has implemented an extensive testing program. Water quality tests are conducted on a continuous basis and include the following tests: turbidity, conductivity, temperature, chlorine residual, lead and copper and Calcium. Founded in 1925, the city of Hialeah, Fla. is home to more than 240,000 residents covering a geographic area of 24 square miles.
        Extra Phones

        Phone: (305) 556-3700

        Fax: (305) 827-0811

        Payment method
        visa
        Neighborhoods
        Westhaven Park, Hialeah
        AKA

        City of Hialeah Water and Sewer Department

        Hialeah Water Department

        Hialeah Water Dept

        Other Link

        https://www.hialeahfl.gov/528/Public-Works-Department

        Categories
        Water Utility Companies, City, Village & Township Government, Government Offices

        Reviews

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        LN
        Liuba N.

        09/12/2021

        Overall
        Expertise

        Horrible servicio.. yo tengo todos mis recibos y verifiqué mi cuenta de banco y todos los pagos están substraídos y ayer sábado me cortaron el agua for not reason… cuando llamo me dicen que en 24 horas me lo conectan hoy es domingo ? Si no trabajan bien de lunes a viernes no es posible un fin de semana pero el lunes todos esos incompetentes me van a escuchar

        Helpful(0)Flag
        KV
        Krystal V.

        08/11/2015

        Overall

        Update your online services! Hire new receptionists! MAKE THINGS CONVINIENT FOR YOUR CUSTOMERS!!!!!!!!!!!!!!!

        Helpful(0)Flag
        CK
        Cristina K.

        03/23/2015

        Overall

        THE BIGGEST HEADACHE JUST TO START SERVICE! NOBODY ANSWERS THE PHONE AND YOU CAN'T REGISTER AN ACCOUNT ONLINE. WHAT IS THIS? 1980? INCREDIBLE... HAVE TO MISS WORK JUST TO START MY SERVICE WHERE I MOVED!! NOT HAPPY AT ALL.

        Helpful(0)Flag
        CF
        Carmen F.

        10/25/2014

        Overall

        there hasnt been water on 3rd ave and west 68 street since 5pm Friday. whats going on? are we going to spend the weekend without water? common,

        Helpful(0)Flag
        PW
        Patti W.

        10/15/2013

        Provided by DexKnows
        Overall
        Help!

        I have called Customer Service three time and still we have not had our issue resolved. The water meter is so old at 874 East 41st Street (Dr. Paul Pesce d/b/a East 41 Street Plaza) that our plumbing contractor cannot make repairs to the bathroom plumbing as the off-on lever is frozen in the on position. Until we can turn off the water, these repairs cannot be made. Please send someone out to replace/repair this meter so that we can complete the necessary repairs.

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        Details

        Phone: (305) 556-3800

        Address: 3700 W 4th Ave, Hialeah, FL 33012

        Website: https://www.hialeahfl.gov/528/Public-Works-Department

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