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        Steve M.

        04/21/2018

        Overall
        Atmosphere
        Food
        Service

        Wish there was 0 stars we eat here regularly but when I received my roast beef dinner they must of used a grill to warm it. It's very dark or black when I opened the dish it smelled burnt. We get carry out once a a week. So when I called to express my problem I asked to talk to the manager she informed me I could return it and they would get me a different dinner. So that would be fine if we was right around the corner but it's 15 min both ways so in the past ifv there was a problem they just give us a credit to use on the next visit but now recently they have changed there procedure and that isn't a option. So the manager says she can't help me and ask me if who brought my food out went through our food with us at the time of pick up. Guess your suppose to look at your food and inspect it. So I asked if they had quality control and maybe they should tell their cooks if they wouldn't eat then don't serve it. So end result they got my money and if I don't drive back over there they won't do anything to fix the problem. Very dissatisfied!

        Helpful(1)Flag

        Details

        Phone: (970) 593-9947

        Address: 5800 Mcwhinney Blvd, Loveland, CO 80538

        Website: http://www.crackerbarrel.com

        More Info

        General Info
        Cracker Barrel Old Country Store is a chain of family restaurants with one of its locations in Loveland, Colo. The restaurant offers home-style country food and serves breakfast, lunch and dinner. Its breakfast menu includes ham, muffins, grits, crab, biscuits, pancakes and beverages. The restaurant has a retail store that sells various collectibles, housewares, crafts, toys and candies. It additionally serves orange, tomato, grapefruit and cranberry juices. The restaurant s dessert menu includes baked apple dumplings, sundaes, and fruit and chocolate cobblers with ice cream. Its vegetables and side dishes include whole kernel corn, sweet whole baby carrots, pinto beans, turnip greens and steak fries.
        Extra Phones

        Fax: (970) 593-5699

        Payment method
        amex, check, company card, debit, diners club, discover, master card, travelers checks, visa
        Price Range
        $
        Location
        Promenade Shops at Centerra
        Other Links

        http://www.crackerbarrel.com

        http://www.crackerbarrel.com/Locations/States/co/loveland/270

        Categories
        American Restaurants, Breakfast, Brunch & Lunch Restaurants, Chicken Restaurants, Family Style Restaurants, Gift Shops, Restaurants, Soul Food Restaurants
        Other Information

        Cuisines: Southern, Soul, Chicken, American, Family Style, Breakfast, Brunch & Lunch

        Price Range : Below Average

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