Eden West

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked my unit. However, from the beginning the toilet did not work properly. I reported it about a dozen times in the 3 years I lived there, and almost every time I did, maintenance staff would claim nothing was wrong. This became a running theme during my stay: Report an issue, maintenance claims nothing is wrong, report several more times before issue is resolved. Last summer both my girlfriend's and my car were broken into. When I asked Eden West what they were doing to improve security, their only response was that they wanted a police report. They refused to answer, nor did it appear, there were doing anything to make the complex safer. I just moved out at the end of March 2017, and never received my security deposit or a statement in the 2 week window mandated by NE state law. When I contacted Eden West about this, they emailed me a bill for 3 times my security deposit, claiming I am responsible for the carpet being replaced etc. When I asked for proof that the carpet was new when I moved in, and other proof that needs to be furnished to someone when charging them like this, they refused to send me anything, and sent my account to a collections agency. AVOID THIS PLACE AT ALL COSTS!