Low Price Auto Glass

I purchased a new Windshield for my wifes 2006 Cadillac CTS.

They came to my home to install it, charged me and left.

They asked that I wait a few hours to drive it.



The next evening My wife and I got in the car to find that rain seeped into the car. It was on both floor mats and saturated the frame of the window which is covered with headliner cloth.



I spent the next hour drying the inside of the car with a blow dryer, and then left the car until Monday morning.



I drove the car to the windshield companies place of business first thing when they opened.



The window was making loud squealing noises from the open areas around the windshield.



I asked them to replace the windshield while I waited. They said all they were willing to do was patch it, as trying to remove it and reseat it may crack the windshield. I stressed that I wanted it reseated, but they insisted that this would fix the problem.



I waited as they did the patch work. When they were done I left and immediately heard the squealing noise again.

I brought it back and asked them to re-seat it as I had asked in the first place.



They refused as then they tried to tell me that since they tried to patch it, there was no way to remove it without damaging my auto interior headliner.



I then told them that that was not acceptable, since the window leaks, and make a loud noise. They then said If I waited 72 hours they would try to patch it again.



I then told them I wanted a full refund and I will get it done somewhere else.



They refused and asked me to leave as I was visibly upset. I told them I would not leave until it was done.

I then called the Orlando Florida police to get a record of this event. The police tried to get them to fix the problem, but he refused.



As of right now my windshield is being replaced by another company, and you should see the charge from that very soon.

They said it would be $200 because of the mess the other company made.