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Sugar and Spice Catering and Party Rental
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07/14/2012
Worst decision that we could have ever made was to use this caterer! They are absolutely unresponsive to phone calls and it appears by the last review to emails as well. I called initially to set up a meeting with them and no response-my fiancee had to contact Jennifer directly on Facebook. We finally had a meeting with Larry and we put a deposit down for our date. A few weeks out from the wedding we decided we might want them to also do the cake and we wanted to finalize the wedding menu-I called and left messages twice so did my fiancee-you guessed it no return calls! My fiancee stopped into their office and had one of Larrys employees leave a note and said we need a call back or we are going to find another caterer-no call! I called one more time and low and behold he answered! I told him we had been trying to call and no apology just "I guess I am hard to get ahold of" so we begrudgingly made another appt with him to taste cake and finalize our menu and guess what he was late! With NO apology. He sits down and acts like he is doing us a favor by being there and we voiced out concerns and instead of apologizing and admitting their faults he asked if we wanted our money back-my fiancee said yes and he gave us a check made out the wrong person! Do yourself a favor and DO NOT USE THEM. It will just add more stress and frustration on your big day. Now we are left with 2 weeks out and no caterer. I think he thought there would be no way we would cancel this late but we did not want to pay him one cent!
Details
Phone: (816) 587-9527
Address: 301 Main St, Parkville, MO 64152
Website: http://sugarandspicecatering.com
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