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jenashele

12/06/2012

Overall
Very Unprofessional

My father, sister, a few friends and myself finally were able to get together. We decided to go to olde city, where we made reservations for Bleu Martini. That was the worst decision EVER. As soon as we walked in, a young brunette greeted us very nicely and brought us to a reserved table for bottle service. As I began to sit, there was a dark haired lady (who could perhaps be mistaken for a boy) with short hair sitting at the bar had two guys massaging her body. I later found out she was the head manager. I can only say so much in this review, but that was only the beginning of it. The food was okay, but the service and the management were very unprofessional. I also seen, what seemed to be a "classy" African guy standing near the end of the bar and as an employee (the young lady that was serving our table) walked by, he put his hand up her skirt and the girl just looked frightened. She finally came back with the two bottles we ordered after about 30-35 minutes and there were only two other tables, which each sat couples (none of it was the server's fault). I was a bit nosey and asked her if that man who grabbed her at the bar was her boyfriend. She said that he was her boss and had a tear drop down her face. I don't really want to go into further detail. I just believe that place will soon go down big time if there aren't management changes soon. Sorry for putting your (my waitress) business out there like that. ALSO, if you do decide to make that awful decision, I found out that no matter what or how many people you're with, they add a 20% gratuity to your check automatically. I heard one say, people get stupid and drunk and barely ever notice. My family and many of my friends will never be back at that place ever again!!!

katalyst500

03/19/2010

Overall
Pretentious staff and poor service

We went here to start off the night for a bachelorette party and I heavily regret it. We ordered bottle service upon arrival and were kindly seated at the VIP area, since it was early enough and not crowded. Although our server, Jackie, was very nice, she was overshadowed by the other servers and "VIP manager," who was essentially a glorified bouncer on a fun-wrecking mission.



We kept getting reseated by another server for no apparent reason, other than to make room for guests who weren't there yet, until 8 of us were squeezed into a space for about 4 (not that there's a lot of room to begin with). Once our bachelorette started dancing in our area, the "VIP manager" repeatedly told her that she needed to sit down and that she was bothering other patrons. She started talking to the other patrons to see if they were bothered by her (of course they weren't) and then the "VIP manager" came over again and told her to stop interrupting his patrons! I had to explain to him that they were just talking (there was obviously no aggression) and also to come to me with any problems, not our guest of honor! After the "VIP manager" approached us a few more times and the other server told us that we weren't ordering enough bottles fast enough (we ordered about 2 in the span of an hour), the general manager came over to ask what the problem was. She was understanding and said she would have a talk with the "VIP manager," but by that point we'd had enough.



Stay away from this place if you want to dance, have a good time and enjoy quality service. It seems as though this place is only for the friends of those who work there.

Details

Phone: (215) 940-7900

Address: 24 S 2nd St, Philadelphia, PA 19106

Website: http://www.bleumartiniphilly.com

More Info

General Info
Located in the heart of Olde City Philadelphia's bustling nightlife strip, Bleu Martini's neon blue lights make it hard to miss. Eclectic Asian, American, and Fusion cuisine combine with a vast variety of mouth-watering martinis for an unforgettable experience. Nightly music and our large two-room space make Bleu Martini the perfect place to party. Specializing in more than 30 different martinis, Bleu Martini was named one of the best martini bars in the city. Our VIP lounge and waitress only table service gives you the comfort of sitting back and enjoying the lively atmosphere. We also offer a variety of options for private parties, happy hours, and corporate events. Whether you are entertaining family, friends, associates, or yourself, Bleu Martini offers the ultimate nightlife, dining, and lounge experience!
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
discover, all major credit cards
Price Range
$$
Neighborhoods
Center City, Center City East
Categories
Other Information

Cuisines: Brew Pubs, Barbecue, American, Bar & Grills

Price Range : Average

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