More Info
- General Info
- Metro has value-packed prepaid cell phone plans that include unlimited 5G data at great prices along with additional exclusive perks. Check out our current deals on top prepaid devices like the latest iPhone, Samsung phones, or Motorola phones. Shop this Metro by T-Mobile store to find your next device.
- Extra Phones
Phone: (215) 698-7100
TollFree: (888) 863-8768
- Payment method
- amex, company card, debit, discover, master card, visa
- Location
- Grant at One
- Neighborhood
- Northeast Philadelphia
- AKA
Metro PCS DF Wireless
- Other Links
https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-philadelphia-pa-10292460
- Categories
GalleryView all (2)
Reviews
02/13/2015
amazing customer service!!! Very helpful and knows a lot about products. Thank you
11/05/2014
I went in asking for help and she was rude and obnoxious. Not at all professional or friendly. She did not care to hear what i had to say. Kept talking over me. I recommend she take up proper customer service etiquette and some manners would do her some good.
02/04/2014
I recommend no one goes to this store. The person that is handling the customers is not at all customer friendly. She is rude and has no desire to help. For all the question we ask, her answer is "I don't know". Metro pcs management really need to evaluate who they are hiring to represent their service. We bought a cell phone from this location. When we came to charge the cell phone, the charger is not charging the phone. We told the lady about the the defective charger, she was the one that sold the cellphone to us. She completely dismissed and accused us of damaging the charger. If she has not power to help, she could have told us. Instead, she chose to be very rude and inconsiderate. I am now considering changing the service all together. Based on the level of service I received, it does not even worth one star.
Details
Phone: (267) 272-7138
Address: 9475 Roosevelt Blvd, Philadelphia, PA 19114
Website: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-philadelphia-pa-10292460
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