Nickel-A-Play

Allison the managee is rude to the children especially when adults are not around and their coming for a field trip. A child went up with ny son to inform her of his money being eaten up by the machine and she yelled at him and did not refund him. My silon and his friend were asking her a question about the tickets and she walked away to another customer and told him ill serve you because i dont have time to be listening to them. I called to make a cimplaint and she would not patch me to her boss nor give me any information to get in touch with him. I then explain to her the behavior is not appropriate my son would not go to the desk without a adult because she was very snipey and rude she then became argumentive and said shec doesn't have time to be on the phone with me and hung up! I think if someone jnows who the owner is should post it up because for her being a manager she should of offered up the information or an apology.