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Reviews
02/03/2016
I visited VA Nails on 2 Feb 2016, at first glance it was a little scary, the familiar faces were no longer there. Change can sometimes be challenging , although I decided to give it a try. I noticed "New Polishes" "New Products" and a "New Attitude". My total experience was Wonderful and Renewing, just what I needed. I was overdue for a Mani and Pedi, I left there feeling Brand New. Give Chau a chance!!! The New Owners have years of experience and cater to their clients, along with the new line; they offer a refreshing drink, not what I was accustomed to. I had forgotten Pedicures were meant to be pampering. Leave your past experiences at the door, you to will be pleasantly Surprised. I will be returning, Chau is very thorough in his applications, a perfectionist !!! I have not had a pedicure this meticulous in years. He also has a firm grip and hands that evenly apply pressure while your service is received, rejuvenating to say the least. I loved this lovely couple.
07/11/2012
Today one of my toe nails was cut into the quick; it bled and hurt. There was not one "I'm sorry", a product, which made the cut sting, was applied to try to stop the bleeding, but not, "I'm sorry".
Who wants open wounds during a pedicure, scary!
When I approached, Tony, the owner, to pay, there was no discount, no, I'm sorry.
Very poor work and very poor customer service.
Details
Phone: (512) 291-0514
Address: 8708 S Congress Ave, Austin, TX 78745
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