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First State Bank & Trust

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CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
Years in Business icon
9 Years
in Business
Amenities:
Wheelchair accessible
(913) 724-2121CallVisit WebsiteVisit WebsiteMap & DirectionsDirections15506 Pinehurst DrBasehor, KS 66007Write a ReviewWrite Review

More Info

Email
Extra Phones

Phone: (913) 721-1794

TollFree: (800) 463-7782

Payment method
cash only
AKA

First State Bank and Trust

Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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LC
Lainey C.

01/21/2015

Overall
Closed my account today.

Apparently they will close your account if you reach 0.00 and not notify you about it. I went and deposited a check, they accepted it, never said a word about them closing my account (while charging me $5 to reopen it) and also never let me know that it would take a couple days for my debit card to work again. I called and talked to someone that same day about my card not working, they supposedly fixed it, still never let me know why my card wasn't working. Later that day tried to use my card again and once again it didn't work. Called the next day and "supposedly" got it fixed again and was told that my card would now work. Tried using it AGAIN and nothing. Called once more and they told me I wouldn't be able to use my money until the following day. I talked to multiple people and obviously no one knew what they were talking about. The "manager" kept trying to refer me to a teller that I had spoken with. Not to mention, this is not the first time they have screwed with my account. A couple months prior my name was on a list of people that they had messed up the amounts of money in our accounts. I have never been so dissatisfied with a bank or a collective group of people. Don't waste your time and money. They will mess up your account, not notify you when things are going on with your account (even if they have 4 opportunities availiable to), and try and hit you with hidden fees. Like I said before, don't waste your time.

Details

Phone: (913) 724-2121

Address: 15506 Pinehurst Dr, Basehor, KS 66007

Website: http://www.thefsb.com

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