Ecotek

BEING A CONTRACTOR I HAVE SEEN MY SHARE OF WOOD FLOORING PRODUCTS BUT THE WOOD I USED FROM ECOTEK HAS GIVEN ME THE BIGGEST HEADACHE. THE GC BOUGHT THE WOOD FOR A 5 UNIT BLDG. TWO OF THE UNITS HAD TO BE REPLACED. THE WOOD HAD A NUMBER OF PROBLEMS FIRST THE MILLING IT IS NOT MILLED TU U.S. STANDARDS SECOND IT IS VERY DRY UNDER 5% WHICH IS VERY BAD ESPECIALLY FOR CHICAGO CONDITIONS. ALSO THE GRADING WAS NOT AS SPECIFIED BY ECOTEK BUT THE PRICE WAS HIGH COMPARED TO OTHER DISTRIBUTORS. CUSTOMER SEVICE IS ALMOST NON-EXISTENT I TALKED TO THE OWNER (RUDE & UNPROFESSIONAL) ABOUT THE PROBLEMS I HAD ENCOUNTERED SINCE HE HAD ALREADY BEING PAYED HIS RESPONE "ITS MY PROBLEM "

IN THE END WE USED WOOD FROM A DIFFERENT DISTRIBUTOR WITH NO PROBLEMS.