South Side Pet Center & Groming Salon

My family and I have purchased several animals from southside pet center and all have been healthy . We have bought hamsters , rabbits ,guiniea pigs and fish . We are even considering purchasing a snake . They have always been helpful especially when setting up are fish tank. They talked us through step by step and now we have a really nice tank full of tropical fish. THANKS SOUTHSIDE PET.

We bought a Rabbit from here for my daughter for Easter at a high price of $50. She only had it a week before it started having diarrhea to which the next day it died. I was extremely baffled at how quickly it went down and my kids were so upset. We called the pet store and all they had to say was "We don't know what you did to the rabbit the minute you took it out of here." TERRIBLE customer service! Since I'm supposed to tell them how to do their job as is written in "Don't Hate-Articulate" I will say, even if their policy is not to replace or compensate is some way, the last thing they should do is blame the customer for the death of the animal. I can honestly say, that we cared for the bunny the best that we could and it would have been nice for them to offer some advice or suggestion or even, I'm sorry for the loss of your Pet. If you are buying for your children, you may want to purchase somewhere else where they at least have a 2 week or 30 day death policy. Good luck to you.