City Volkswagen of Evanston

Wow. I was so surprised at how professional this place is. I worked with Adam Findley and he was so professional and knowledgeable. I’m usually skeptical about going into dealerships for service, but my experience here gave me the confidence to want to make this place my go to shop whenever I have an issue with my VW. Thank you, Adam, you won me over.

Jeremy

I truly appreciate the speedy response and the professionalism that Mr. Adam Finley offered in help solving my problems. Thanks once again Mr. Finley

i love my 2016 mazda3 hb manual. simon kim has been helping me care for her, whether it be my maintenance visits or any other concerns/issues i've had. simon is always pleasant, professional and attentive. he checks me in at my scheduled time, knows i'm waiting and keeps me posted on time left on work. he kindly accepts any discount coupons i bring with, which i very much appreciate.
Simon makes me feel valued and respected, which for a woman, is a rarity when dealing with car dealers and service people.
barbara s. in chicago

I went to the autobarn a couple days ago to trade in my car and get a newer one. Everyone was very nice. I personally know the GM Vic, he gave me a great deal on a '15 VW Passat. And my salesman Yoram was just as great helping me with test driving, and papers. It was my best experience when buying a car, I highly recommend coming here to buy your next. They have 2,000 cars to chose from!

I had purchased 2 cars from The Autobarn VW of Evanston in one week. Our salesperson Elvir Hamulic was a wonderful person. He was very helpful, his customer service was excellent and went above and beyond helping me and my husband. I would recommend people to purchase there cars from The Autobarn VW in Evanston.

Patrick Mcdonald was our salesperson. He was really great; he knew the car(s - we bought two), was patient and thorough. He explained all the infotainment technology clearly. He did not make us wait unnecessarily. He was also pleasant.

Sam Fraint

Jeff Frank was the service person who helped me. I told him what I needed and he had it done! No expensive add ons! He was knowledgeable and helpful in reminding me what would be needed on my next service.

Everything was great! Love my car and Patrick Mcdonald went above and beyond to satisfy my purchase. I would recommend friends and family to this location.

I am very satisfied with the service appointment for my Passat at the Autobarn Evanston. Chris Williams was very helpful and made the experience a good one. I am impressed with the service shop and I hope I can count on them in the future. I also like the interior design of the service area. Real "VW" look!! Loved it.