Edwardsville Animal Clinic

Do Loftus and the staff are all very nice and always have a smile on their faces. Nothing but good things to say.

Dr. Loftus and staff are wonderful. They take care of my dogs, cats, and horses. She is helpful and honest. She is so smart and has helped me deal with some very difficult health issues with my dog Sweetie. We came to her for a second opinion and i will never switch vets. I will never trust by pets to another vet. Thank you for all that you do Dr. Loftus and staff!

I have been going to Dr. Loftus for over 6 years and i would never go anywhere else. I trust that she and the other staff will take care and do what it best for my pets. I have dogs, cats, and horses and Dr. Loftus treats all of them. I know that if I ever have a question or emergency all i need to do is call. I would never trust my pets with any other vet and i don't know what i would do with her!

In my opinion, Loftus is exceptionally unprofessional & discriminating. After accompanying a client to pick up her dog, we were taken to an exam room, required to pay the bill in full in the exam room even before seeing the dog, & then, when I inquired why they held the dog from my client due to lack of payment, but allowed other clients to take their pets home & "make payments" Loftus exploded! She started carrying on about how much money she donates & what her account receivables are then she ordered myself & the client (who never spoke once) to NEVER return to her clinic & she exited the room. Not once did I raise my voice to Dr. Loftus. At this visit, Dr. Loftus NEVER offered this paying client the opportunity to discuss her dog’s life threatening situation, what had been done, or how to prevent this situation from re-occurring. Approx.10 minutes later, a clinic worker appeared, handed off the dog & answered several questions regarding the animals condition.