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        Chili's Grill & Bar

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        $$
        American Restaurants, Bar & Grills, Bars
        (1)
        OPEN NOW
        Today: 11:00 am - 11:00 pm
        Amenities:
        Wheelchair accessibleGood for groupsServes alcoholGood for families
        (718) 366-4272CallVisit WebsiteVisit WebsiteMap & DirectionsDirections8016 Cooper AveGlendale, NY 11385Write a ReviewWrite Review

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        NK
        Nafeeza K.

        09/11/2016

        Overall
        Atmosphere
        Food
        Service

        I eat at Chili's often however as far as the hosts are concerned, poor customer service. My boyfriend & I called ahead & placed our name on the list. We arrived & the the host Ryan with whom I spoke to on the phone as well, stated it would be 5 mins. 20 mins passed, still no table. A new host replaced him. I approached Ryan about our table, he replied, I'm off shift now. I said what about our table, he replied your name was called. I asked how could that be when we were standing Next to you the entire time. He replied again, well I'm off shift now. No courtesy to correct his incompetence knowing he screwed up. It wasn't until I raised my voice that another employee said, get them a table. This is not the first time I've seen this behavior at Chili's. I've been there multiple times where other customers experience the same problem. My advice to management is train these employees in customer service especially since most them are so young. Don't need attitude in addition to long wait

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        Details

        Phone: (718) 366-4272

        Address: 8016 Cooper Ave, Glendale, NY 11385

        Website: http://www.chilis.com/locations/us/new-york/glendale/cooper-ave-

        More Info

        General Info
        Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.
        Email
        Payment method
        master card, visa, cash, all major credit cards, amex, discover
        Price Range
        $$
        Location
        The Shops at Atlas Park
        Neighborhoods
        Glendale, Northwestern Queens
        AKA

        Chili's Bar & Grill

        Other Links

        http://www.chilis.com/locations/us/new-york/glendale/cooper-ave-

        https://www.chilis.com/locations/us/ny/glendale/cooper-ave/?utm_source=SinglePlat&utm_medium=local&utm_campaign=gmb

        https://www.chilis.com/locations/us/ny/glendale/cooper-ave

        https://www.chilis.com/locations/us/new-york/glendale/cooper-ave

        Categories
        American Restaurants, Bar & Grills, Bars, Hamburgers & Hot Dogs, Mexican Restaurants, Restaurants, Take Out Restaurants
        Other Information

        Parking: Garage

        Wi-Fi: No

        Bike Parking: Yes

        Attire: Casual

        Wheelchair Accessible: Yes

        Cuisines: Burgers, Mexican, American, Take Out, Hot Dogs, Latin American, Bar & Grills

        Alcohol: Beer, Full Bar, Wine

        Good For Groups: Yes

        Good For Family: Yes

        Takes Reservations: No

        Outdoor Seating: No

        Price Range : Average

        Good for Kids: Yes

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