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JJ
Jacquelyn J.

08/12/2015

Overall

Good food and fabulous people, but they just never really checked up on us to give us refills.

CL
Cindy L.

11/06/2011

Overall
Very Slow! Expensive! I neve...

Very Slow! Expensive!

I never write reviews for restaurants, but had to. I was so unhappy with this restaurant. Dinner took 2 hours today though we ordered right away, ate fast, and left as soon as we ate. It took a very long time to get our food. I ordered "Happy Family" which has scallops, crab meat, and shrimp according to the menu. All I got were shrimps, 2 tiny pieces of crab meat and no scallops. I had this dish before from other restaurants, but never this terrible. Did I mention it cost $18.99. All the dishes are expensive. I'll never come back here again.

amomingr

10/17/2011

Overall
I USED to think this was the b...

I USED to think this was the best place around. The owners are ALWAYS there, and always friendly. They remember me and greet me every time I visit. That being said, I am not sure I can ever go back. I went this past weekend, and had the worst service I've EVER had. Seoul Garden has never been known for being quick. I've known that and choose to go anyway, because I like the food so well. Unfortunately, I don't even think the food will keep me going back this time. We waited over an hour for our food. Our server told us she put the order in right away, but the table seated next to us was seated well after us (20-30 minutes) and STILL received their food before we did. When we requested to see Scott (owner), nothing happened. We asked a different server to have him stop by our table, and again, nothing. Our server returned and said he is too busy. WHAT? The OWNER is too busy to stop by a table who is experiencing poor service? That's it for me. If you're too busy for me, I will eat elsewhere. When Scott walked near our table, I stopped him and let him know about our experience. He seemed surprised, like he hadn't a clue what had been going on, and he said he was sorry. Nothing more happened. I had to flag him down AGAIN before I left. No offer to make it right. Nothing. I am definitely sad to say that I will not be back. Luckily PF Changs is opening soon. I'll keep my fingers crossed they know how to run a business!

Details

Phone: (616) 956-1522

Address: 3321 28th St SE, Grand Rapids, MI 49512

Website: http://www.grseoulgarden.com

More Info

Price Range
$$
Categories
Other Information

Cuisines: Fast Food

Price Range : Average

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