More Info

Extra Phones

Phone: (832) 912-7602

AKA

Frequency Car Audio Llc2

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
FS
Fil S.

02/12/2016

Overall

AJ Helped me with my led lights very Great customer service and have gone here for a few items before excellent customer service and very helpful If u have any questions call aj 7132911871

JT
Joni T.

10/07/2015

Overall

Marcel sold me a real pack of crap. First he sold me a car stereo that turned out NOT to be the one I purchased and paid for...some cheaper knock off. When called on it...he laughed and then had his installer switch it out.



THEN, sells me a power antenna that is a "10 minute job". Came back this morning to find out the installer told him that it is NOT a 10 minute job, as the fender and front bumper have to be removed to install the antenna on a classic vehicle (let an audio place do body shop tasks on a classic car, oh hell no). Marcel REFUSED to refund my money. He was also heard to say to another employee (that he didn't figure I could hear)..."don't tell them they can use their current antenna, you don't make sales that way". Complete and total JERK.



I will now let my credit card company, the BBB and the Attorney General deal with them. All cases were filed today "in 10 minutes"! HA! Gotta love technology!

ML
Mark L.

05/14/2014

Overall

Bad news guys. I contacted your authorized dealers, and told them how you all were destroying their brands. I filed a small claims petition, too. This place says one hour... really means 3. They use crap hardware so your sound is garbage, with engine noise. They bump the price half way through installation. They don't do the work they agreed to do at the beginning. They won't take back merchandise they put in, even if does not live up to expectations. They screwed up other work that already had been done. Car Toys fix it all, at my expense... save your time, money, and trouble... get it done right the first time at Car Toys. See ya in court!!

TB
Tony B.

02/11/2014

Overall

I could write a book on all of the things they messed up when installing systems in both of my vehicles. I am a mechanic and tech so I was shocked when I found broken panels, left out clips, improper wire crimps and splices, cross threaded screws, damage to the power door lock, they didn't check that the power window would catch the wires and it broke the lock, they chiseled a huge hole behind my license plate for the camera wire instead of drilling, they did not install all of the accessories that came with the systems. I actually like AJ the owner but that's as far as it goes. I have pictures to prove this and I had to go to another installer to fix all the bird nest of wires and mistakes. Do not let these people work on your car unless you are supervising them and then they may be trouble. I actually went back and AJ did say he would fix the damage but I was not about to let them work on my vehicles again...

cliftonw

01/17/2010

Overall
be prepared to wait

if you have all the time in the world to wait then by all means visit them .they do have the best tinter in houston

and one of the best car audio techs. but they are always very busy so service is slow. they really know thier products

in and out but becareful about pricing .i have heard first hand the same product and 3 different prices.

Details

Phone: (832) 912-7600

Address: 10541 Cypress Creek Pkwy, Houston, TX 77070

People Also Viewed