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DL
Della L.

10/22/2016

Overall
Ambiance
Food
Service

Well it was a beautiful Friday night, decided to stop at the place for a drink with a friend. We went to the bar and proceeded to walk through the club to find a place to sit. It was about 11pm it wasn't crowded but 99% of the seating was reserved. We were kind of confused because there was no place for walk ins to sit not even at the bar. We decided to seat on the arm of a sofa near the bar. After about ten minutes a girl approached me and my guy saying we were bothering her people. We were like what, what are you referring to, she said move this is reserved. We told her she was rude and unprofessional. She had a very bad attitude and didn't even give us an opportunity to move before she begin yelling at us. I asked for her name she said she's the Friday night promoter Angela. Well Angela you should keep in mind that walk-ins should be welcomed as well. I will never return to this establishment. The reserve area may have cost $25-$50 but we walked in paid $20, spent $80 on drinks in ten minutes. You acted as if me being disrespected was no big deal like you said you being doing it for six years so a few unhappy customers is no big deal. Thank God for reviews because I am spending the day doing as many as I can find on your Friday night promotions. Consumers let's show them how important it is to treat all customers with respect.

Details

Phone: (281) 444-0775

Address: 14641 Gladebrook Dr, Houston, TX 77068

More Info

Payment method
mastercard, visa, amex, discover
Price Range
$
Location
Oak Creek Village Plz
Neighborhood
Oak Creek Village
AKA

J Durham Lounge

Categories
Other Information

Cuisines: Family Style

Price Range : Below Average

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