Foxwood Animal Hospital

Hi I adopted my dog hope and she was sick. So I took her to foxwood and they help so much and were ever reasonable when it comes to prices. I love them and would recommend them to everyone.

Dr. Rokey isn't there anymore and boy do I miss him. I brought my cat here for liver problems and they shoved her in a small, dirty cage and "hoped" she would eat instead of giving her a feeding tube. By the time they thought about giving her one, it was too late. The Northland Emergency Vet said that she wouldn't have even survived the surgery Dr. Roberson was going to give her that day. We ended up having to euthanize her. Dr. Roberson blames absolutely everything your cat could have on their diet, insisting on this special rabbit meat diet. This includes a visit for a sore on my cat's back. He didn't even touch him - just stated the diet again as usual. I had to bring my cat back a second time for an antibiotic injection, which cleared it up in a day. He just overgroomed because I went on a business trip and got addicted to the feeling. My cat was stressed out. Rabbit meat wouldn't have fixed the infected sore on his back. Don't take your pets here.

Completely Disappointed.



My dog Mason injured his leg and was brought to Foxwood Animal Hospital for an exam with Dr Roberson. He was diagnosed with a cruciate ligament injury and was placed on meds to see he could get better and if surgery could be prevented. About two weeks later I came back to the office and was considering surgery. Dr Roberson was unavailable so the other vet, Dr Harman examined Mason. We had X-rays taken and he diagnosed Mason with a hip injury. She referred me to a specialist since hip injuries requires a specialist, while knee surgery could've been done at Foxwood.



The orthopedic vet specialist finalized the diagnosis as an anterior/cranial cruciate ligament tear, in which surgery would cost $3,000. The specialist suggested that the TPLO, newer technique is done to larger dogs that need the stabilization. My dog is 17lbs, considered a small dog. The exam with the specialist cost me $100. Since common knee surgery could've been done at Foxwood, I called to get an estimate. Dr Roberson estimated that it would cost $800-1000 for a procedure that he calls "modified faciotomy" or intracapsular repair that the research shows that is no longer done in the United States due to poorer outcomes then other techniques available! http://www.veterinarypar…



With that said, the condition of Mason is worsening due to time passed related to their misdiagnosis. I still asked him questions about the surgery, recovery time, outcome ect. I scheduled the surgery anyway because of the possibility of irreversible degeneration/arthritis. Dr Roberson said that he's had success with previous surgeries so I trusted his word. Mason was scheduled for surgery on the following Monday at 9am.



I had unsettled feelings and questions that I wanted to ask him, after all, the procedure he uses isn't even done in the US! So I called Foxwood that morning. He called me back said that I had too many questions and he will not do the surgery. He basically also said I should just go back to the specialist and pay the $3000 vs. the $1000 that he would've charged. Making it seem like I'm getting such a deal and I shouldn't be able to ask anything. Remember that I am paying for all the previous office visits to Foxwood and the unnecessary costs/visit to the specialist due to the misdiagnosis.



I had to get both of my dogs medical records from them. And when I did, I calmly told the person at the reception about the reason why I was not coming back. and to relay the message to the owner Dr Harman. Melanie the receptionist/vet tech or whoever, had to correct me by saying, "it's Dr Roberson not Robertson" rather just listening to what happened and just relaying the message as she was asked. The Vet's name is Robert Roberson. Give me a break.



At the end of the day, my dog Mason is the one that has to suffer. Prolonging his surgery/recovery and possible worsening of his condition.



Look for a more compassionate and a competent vets / staff then what was shown at Foxwood Animal Hospital.