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More Info
- Extra Phones
Phone: (816) 734-8800
Phone: (816) 734-3600
- Brands
- visa
- Payment method
- cash only
- Neighborhoods
- Northland, New Mark
- AKA
U.s. Bank Atm - New Mark - Sun Fresh
Cosentino's Sun Fresh
New Mark Sunfresh
Cosentino's Sun Fresh Pharmacy
- Other Links
- Categories
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Reviews
This is one of the worst banks out there! I think their monthly maintenance fees are ridiculous. I joined this bank about 3 weeks ago and last Friday was the first time I made a deposit. I deposited my PAYROLL paycheck because my direct deposit will take a bit to kick in since it's new. I deposited it on a Saturday since the branch nearest to me was open. It's now 6 days later and my paycheck is still on hold!!!! I called their customer service on Tuesday because I can understand at least 1 biz day hold and they tell me that all deposits (except for direct deposit) are held for 5 biz days for new customers within the first 30 days. I was annoyed because I have bills to pay and now I'm late on them. He told me my money would be available today. First thing this morning, I see it's still not available. I call customer service and surprise, surprise, their systems are updating so they want me to call back. At this point I'm very angry. I call back 2 hours later and the rep informs me that if I can have the branch that made the deposit call customer service and verify it cleared, they can push it through and give me my money. I call the branch and they of course tell me they can't do it and that it actually takes 5-7 biz days so I'll have my money either tomorrow or Monday. Tomorrow will be a week. I get paid again in another week. I'm done with this bank and I'm not putting another dollar in that account. They're screwing with my bills and my money and I don't feel that anyone should have to deal with that. Buh-bye US Bank!
Details
Phone: (816) 734-9089
Address: 10225 N Oak Trfy, Kansas City, MO 64155
Website: http://www.usbank.com
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