Dental Dreams

Dr is great, but all management is unprofessional and inconsistent. Management blames everything on the staff and does not seem to really care about patients' well being or care. Very obviously a corporate run dental office, no love or real care shown by anyone other than the doctor. Most Patients are on state provided insurance, and the level of care they receive is clear they aren't the ones being expected to pay, or respected as the paying party. Patients have to wait up to 2-3 hours to be seen, and appts are scheduled 4 per hour. sometimes more. They are in the dental business to make money, NOT fix teeth or heal patients. Avoid at all costs.

I have been to this office twice now and ever time i have been in there they are very patient with you and answer any question that you have and explain everything that they are going to do and also what they are doing when they are working on you.

This is the worse dental I have ever seen. I have been to many different dental clinic, but this is such a worse among all. They just kept me in waiting area for 1 and half hour. When I ask them how long it takes they just keep telling few more mins. Nonsense dental ever seen.

Have been in a few times for them to fix the damage that Destiny Dental did to my teeth. Wait is a little long for having an appointment. The dentist is great the aides however are rather unprofessional, and talk as though they are at the bar rather than work. But the dental work is great so far.

Does not know how to do X rays and will not perform dental duties. Insufficient equipment and lack of staffs understanding of how to preform dental tasks advertised. Dental Dreams of Lansing can't even preform a basic teeth cleaning, side note don't pay first they will take your money and tell you they can not preform service.