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Reviews
06/22/2017
Wonderful service and great technicians! They were very friendly and very knowledgeable. They took the time to explain to me about the processes.
01/30/2017
My experience (which is still ongoing) with the company has been a disaster. I was dissatisfied with their service and sent them an email to cancel my service. I received a reply confirming cancellation. When I continued to be contacted by the company, I called them to confirm cancellation. That was in July 2016. Fast forward to October... I received an email stating they were sending out a tech to do pest control on my property. I sent them a response email stating that I had cancelled service and told them not to send someone out. They sent them out anyway, and proceeded to bill me for the service that they performed three months after I had cancelled. It is almost February 2017, and I am STILL fighting with them over the charges for the October pest control service that I never wanted. They even confirmed with me via email that they had an email on file from July in which I cancelled asked to cancel my service. But they didn't cancel it. They put it on hold so they could harass me about continuing service even though I clearly did not want to. They still insist that I owe them for the October service, even though they have confirmed that I asked to cancel in July! So, word of warning, if you use this company and are dissatisfied, good luck trying to cancel service and good luck trying to deal with the customer service department. I have been bullied and attacked by this company, all over less than $100, because they ignored my requests to close my account and continued service that they even acknowledge that I asked to be cancelled.
11/17/2016
They are always very courteous to me and my treatments have kept the ants from coming back to my kitchen.
11/07/2016
Very happy with our service! Josh D. had serviced out property twice now and was very professional and kind both times. Thanks for helping keep our home pest-free!
07/27/2016
It is a scam. In Lenexa, KS they are very much like a company named NOMO Pest Solutions. Similar leaf LOGO, same street address. Google both companies. Same lies as they catch you at your front door! Look Insight Pest Solutions up in BBB!! 120 Complaints.
07/12/2016
They came out the very next day, were professional had we walk the house with them and did the work. Special note to the young woman who made the first contact with us. She was clear well trained and a delight to deal with.
08/16/2015
I am so glad I contacted Insight. They were very helpful with regard to what services we would benefit from, and were out within a week. Israel was professional and did a great job getting all the spiderwebs swiped away. He was here on time, and got it all done in a very timely manner.
06/13/2015
We just moved to the Kansas City Area and were very happy to have a visit from Saul at the appointed time. He was very friendly and did a great job not only explaining what he would do but followed through with all that he told us he would do. Good Bye Pests!!
05/13/2015
Pleasant, knowledgeable technician, on time arrival, quick and thorough treatment.....what else could you ask for.
08/28/2013
Provided by SuperpagesI was impressed by the thorough exam of my home for termites and the respect given to my home and belongings. When I asked questions they were answered courteous and friendly manner.
08/27/2013
Provided by SuperpagesI have been very pleased with Insight. They are professionals, through and through. Jeremy is extremely knowledgeable in this field. Over the years, he has proven invaluable. Another thing I like is their flexibility with scheduling. This last time, it rained not long after we were treated, so Jeremy called us back to arrange a date to come and retreat the house and yard. He didn't have the little sticky traps with him when he came back, so he mailed them to us. This is what true service should be. And their prices are very competitive, even for those of us on fixed incomes.
08/19/2013
Provided by SuperpagesProfessional, thorough and courteous. Extremely dependable. Email notifications occurred on time. Couldn't ask for any better service.
08/15/2013
Provided by SuperpagesFollowing up to see how the appointment went and what improvements are needed just shows the desire to better the company. I look for above the norm service with every profession and I can see that this company aims to please.
08/06/2013
Provided by SuperpagesEric did a great job handling our needs and listening to our concerns. Yes he also gave practical tips to get rid of bugs.
Details
Phone: (913) 897-7378
Address: 10629 Widmer Rd, Lenexa, KS 66215
Website: http://www.insightpest.com
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