More Info

Email
Extra Phones

Phone: (502) 208-4945

TollFree: (866) 427-8705

Payment method
discover, master card, paypal, visa, amex, apple pay
Neighborhoods
Central Louisville, Russell
Other Email

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Reviews

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DH
Debra H.

01/12/2016

Overall

Took credit card info and set up time to deliver appliance. No show. Charged my credit card then called me after delivery time and said my references didn't check out. When I asked for explanation hung up. I called store back and general manager told me I would have to come into store to pick up cash if I wanted money back.

Unbelievable!!!! Would NOT recommend!

MG
Miriam G.

05/28/2015

Overall

Extremely rude. Highly unprofessional. Long story short the REGIONAL manager billed my card for an item I did not have nor gave him permission to do so and then would not refund my money. And then was super rude about it. This is the WORST place Ive ever had dealings with.

TB
Terri B.

01/02/2015

Overall
Unprofessional!!! Horrible Place!

My mother rented a couch and love seat from Buddy's. She decided to return them after having them a few months bc she liked something else from Aaron's better. When she called Buddy's to have them pick it up they were rude. Then when the idiot they have for a delivery man came to get them he refused to pick them up saying that he seen a bed bug on it. They refused to pick it up until she had Orkin come in and check out the couch and love seat and clear it of any activity. Well Orkin did come in and surprise surprise... No bed bugs. They still refused to take the furniture upon the second arrival to the home. The owner wanted to talk to the Orkin inspector himself and then the idiot salesman still said they seen bugs on the furniture but took it anyway and wrapped it up in plastic when leaving. My mother did not have bed bugs. Buddy's just did not want to lose a customer and will go to any extent to not and this service and the way they treated my mother is sickening. So she took her business elsewhere and we urge anyone to refrain from using Buddy's. Horrible place! By the way I would have rated no stars but it wouldn't let me.

AP
Aaron P.

04/10/2014

Overall
buddy's mangers

They sell u a dream. Even treat u like family. Brad gives u his personal number just in case u have issues. During the winter storm I called to ask can I pay in two weeks I was gonna pay for last week to and late charges. He didnt answer his "personal" number but when I did talk to him he treated the situation like I was step child. Then put me off to some other store manger who claimed he would have gave me 1 week. So no I do not support them at all. Go to Aarons or Rent a center.

Details

Phone: (502) 778-7733

Address: 2119 W Broadway, Louisville, KY 40211

Website: http://www.buddyrents.com

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