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Neighborhoods
Tyler Park, The Highlands
Category

Reviews

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kemperstudio

10/06/2012

Overall
These are the first web guys I...

These are the first web guys I've found that are not geeky flakes. They always do the job in a reasonable amount of time and do it well. I've been with them for several years.

bizowner23

02/03/2010

Overall
Lots of frustration!

My personal experience with this company is that they are slow, unresponsive, and lacking any ability to take criticism. It appears to be run by young 20 somethings who will refuse to answer your calls or work with you for even mentioning they are taking too long to finish your website.



I hired this company to create my website in March 09. They had the shell to me within a month, but it took them over 2 months to add my simple content after I sent it to them, and they didn't even add it all. It took another month to get my login and password. Despite several requests for them to show me how to use my website they never did. 6 months after it was supposed to be complete and people started purchasing items from my website I find out they never finished setting up my shopping cart - they never asked me where the money needed to go so people were buying things and their credit cards were not even being processed. When I informed them in an email I was not happy they quit trying to work with me and ignored my phone calls, then would tell my partner I had never tried to call them. I am half owner in my website and have 100% control over it and they have only worked with me on the development of my website. On 2 occassions they changed my logins and passwords without notifying me or requesting my consent and shut me out of my own business. I have also been informed that they badmouthed me behind my back to my partner. I am now considering further action. I suggest you pass this one over and keep looking! They are more trouble than they are worth!

crystal_87

04/23/2008

Overall
BUSINESS-BUSINESS

HORRIBLE AND UNPROFESSIONAL. I MADE A DEAL WITH OWNER CHRIS DAVID TO DO OUR COMPANY WEB SITE BACK IN JANUARY, HE SAID IT WOULD BE DONE IN A WEEK IT'S THE END OF APRIL AND OUR WEB SITE IS STILL NOT UP, AND THEY REFUSE TO GIVE ME MY HOST INFORMATION TO GO ELSE WHERE. I DO NOT SUGGEST USING THIS COMPANY. IT'S BEEN NOTHING BUT A HEAD ACHE FOR ME.

Details

Phone: (502) 569-9327

Address: 1363 Bardstown Rd, Louisville, KY 40204

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