Paws Claws Grooming Salon

Although his hair cut was good. The staff is extremely rude. My dog was there for 4 hours and when I called with concern the woman on the phone had an attitude and was condescending, during pick up she also caught an attitude and could not give an estimated time of pick up. They need better time management. I WILL NEVER use this place again. My dog was also yelping upon arrival and she just let him yelp saying his mom wasn't there.



The price is only good because the customer service is horrible. I also don't understand why they had so many toddlers and infants in there either.

They have lost a customers dog in January that they let loose and now just a week ago was caught abusing, yelling, pulling husky dogs hair out. They have engaged in the most unprofessional behavior on Facebook and through telephone calls. They were also found abusing pets under another name. Bow Wow Grooming

I dropped my Husky off at PAWS AND CLAWS this morning to get a bath and brush out. 30 minutes later I received a 3 minute voice mail from this place. They pocket dialed me. In the voice mail you can hear the owner and employee screaming at my dog, calling him "stupid" and saying "I don't like you" along with my dog screaming in the background. At the thought of him being beaten by these people, I rushed there to pick him up immediately. The owner then proceeded to tell me that thats how they take their frustration out on dogs, by calling them names, and that the dog doesn't know whats being said to them so it's okay. I will never return here, and am going to do everything in my power to have this place investigated for animal cruelty and neglect. Especially after just seeing that a cat left their facility with broken teeth. After listening to that voice mail, with them speaking so ugly and hearing my dog crying, theres no doubt in my mind that this place uses aggressive force on animals and needs to be investigated /shut down.