Nemet Nissan

Nemet Motors Hillside Ave. Jamaica NY = FAIL

I would not give them anything more than 0 on a scale of 1 – 5 bc of the following experience

There are so many things that made my experience with this car company bad and nothing positive

I will do my best to sum up what went wrong

1st I went through truecar.com to eliminate any nonsense with the new car experience that anyone who buys or leases deserves, after all they want OUR business, we are the customer…

I received a call from Steve Kirtman promptly initially but all the things that he promised (mostly no nonsense) never came to fruition

He could not even call me back the numerous times he said he would and failed to deliver anything but a true runaround for the pricing of a car I was considering getting in to. All he had was excuses and a confrontational attitude.

My conversations with him (after I kept calling him back to follow up) were complete waste of time he would say things that are completely untrue one example is Truecar.com does not show any lease estimate info (despite me explaining that I was looking at it while I was speaking with him) and he would get hostile about it thus creating a hostile conversation - again not the new car experience.

2nd I received a few emails from the GM Sharon McAvoy but I could not even reach her to discuss the car and resolve any garbage.

Numerous phone calls had gotten me the following

Directed to a different person multiple times

A false extension of 4238 that came up as invalid extension when I tried leaving a voice mail

A debate from the secretary whether the extension was valid after I informed her that the extension was not working multiple times and how I should proceed

She informed me that I was not doing it correct to keep trying (seriously)

After numerous attempts at that extension she promised that she would hand deliver my contact info to Sharon and a promise she would contact me shortly (never called me)

At this point I am not even sure Sharon McAvoy exists

Steve just kept his nonsense up he called me this morning and we spoke for @ 1 minute and he explained hostilely and curtly that the truecar lease estimate is wrong and that I should not go by it completely disregarding the fact that he argued with me the day before that it did not exist and I was not seeing the info I stated and led to me saying to him we are done bc I can’t even speak with you without you being condescending.

Above is just a small summary of my experience with Nemet Motors not only would I not purchase a car from them but I am looking at different cars altogether.

Well done Nemet now I have an answer if anyone ever asks me where not to go for a car etc. or who is the absolutely worst dealership I dealt with

Anyone looking for a car etc. would be best served going to Truecar.com or car.com to get the real numbers as these “sales people” are only that. It occurs to me that they barely no their job and fail when it comes to the customer or customer service.

I based the above on the fact that:

The GM failed me

The Sales person failed me

The secretary failed me

Enough is enough there are better companies to deal with and a company like Nemet is NOT one of them

just want to say that jeff at nemet nissan treat me like a king. i purchased a new maxima and i got all the information from him in a very timely manner…i want to add that nemet nissan is so much friendlier than other queens nissan dealers. please give them the dealer of the year award. i got a lifetime warranty, first free service and now they through in the third free service. the only nissan dealer in queens to offer services like this…jeff levin is the manager and the one you want to speak to after you decide on the right car. thank you nemet nissan

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"I drove over 1 hour to buy my Nissan Pathfinder from Nemet because

they quoted me a price that was $1,000 lower than any Long Island

Nissan dealer I went to. I was prepared for the worst including being

told that I made a mistake or they don't have the car in stock, or I

could get the deal but my interest rate would be 20% but it never

happened. I can honestly say that it was the best experience I have

ever had buying a car at a car dealership. Scott the GM was an

absolute gentlemen and I actually drove home with my wife's Pathfinder

that day. I usually don't take the time to write about a positive

experience when spending my money at a business but these guys were

exceptional and deserve a little online thank you. Adam R from Long

Island"

Becareful at this dealership, I gave a 1,000 dollar down payment which turned into a $500 down payment once the contract was put together. Don't do business here, they will rip you off at the slightest chance you seem to not know how the car dealership business works!