Salon Capri

I called to make an appt. and specified I wanted someone who was good withcutting short hair, they gave me Gina. She is an olderer women who lacked personality but definitely thought she was better than everyone. It is noticeable very early in our meeting. Well come to find out she is the previous owner and the mother of Nick the owner. My appt. was at 2:00 which I was on time for. She proceeded to talk to fellow workers and kept me waiting for 20 mins. all the time looking at me. I was getting highlights which she started and then had someone take over thru the whole process. I then went back to her chair for my haircut. I sat for over 25 mins. while she talked with her son right behind me. She did not apologize and proceeded to give me the worst haircut of my life. I go to pay and find out she $110 from a cut and $95 for highlights. Was never told this when I made the appt.. Omg the highlights were a nonexistenting color, awful. I had to wait 2 weeks and go somewhere else to have my hair fixed. Sometimes we reach an age when it's time to retire because the passion for our work declines and you start to have an attitude. This is Gina's problem. Listen Gina, your a hairdresses not a queen! You work for the client!!!! It's much to late for you to realize this I'm sure.....