Complete Hvac

Absolutely crazy! Jim from the company came out after setting up an appointment online with Fast Service Appliance Repair. The time slot was between 1-4pm and he shows up at 4:20pm in a white van with no logo of the Fast Service Appliance Repair or any company. It was only on his ticket when paying that we knew he was from Complete Hvac. This was not even the issue. He isn't here very long when he says "I think I know what your problem is, it is a loose wire to the controls and this should work, but if not to call him and he would order part." His repair estimate says of course only this. Guess what?. it didn't work. Then it gets more weird, I called him after he said to wait a few hours and it still was not working, at all., not freezing or cooling. I leave a message with a woman who said that he would call in the morning, he didn't so, I call him and he says "it is your compressor, you need to buy a new fridge, because it would be $600" I then told him that we want to fix this one though because it was an expensive refrigerator, side by side, stainless steel and we like it. We still want ot fix it even if it is the compressor. I did ask if he new for sure, because he didn't say anything when he was here about it. Also I asked if it was a relay because, I found out from a friend that it would be far less if it was. The relay is the compressor relay. He then says that he would come back out to make sure, before he does anything and he would be out Monday. He never showed or called. I called him about 4:30 and he said that he would be out Tues 12-2pm. He states again that it is best to buy a new fridge now saying the compressor is $497. I said no, it would be fine. I also am actually interested if he checked the relay or the compressor and it seems that he knew that he didn't and didn't want to come back out and see If may not be the compressor. 1 week without a fridge, I have another company out who said it was the relay, not the compressor only $240, $69 for what?