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rufus1120

06/23/2011

Provided by DexKnows
Overall
unprofessional horrible customer service

i would pick a lesser star but i cant.i paid approx. $4000 to have a 10 foot aluminum fence and 10 foot aluminum gate installed less than 2 1/2 yrs ago. i may open the gate on average 1-2 times per month.the mother board for the gate motor burned up in the first year. Had to be replaced. 2 yrs. and 2 months the motor arm that opens the gate fried. had to pay to have that replaced because the 1 yr warranty is over. now with new motor, the mother board has fried again. John agrees that the mother board replaced in yr 1 should last longer than a yr. uuuuugh!! guess what??? it did, just over a yr. so now it is not warrantied.so i guess the mother boards last about a yr. before they quit working and the motors last about 2 yrs.i have spoken with John and unless i pay him $$ he wont send anyone to look at the 2nd fried mother board.So, i paid $4000 in first part of 2009 for fence and gate, many headaches later......i still have a broken gate.

Details

Phone: (407) 423-4962

Address: 1316 29th St, Orlando, FL 32805

Website: http://www.securitygate.com

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