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Samantha D.

04/14/2018

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I placed my son on the waiting based on his grandma's wishes, however from the beginning I was very apprehensive due to the directors lack of professionalism and tact/charisma. I have found another provider that is equally qualified while I waited on a waiting list with no given estimate, after waiting for various months I get a call told that I need to make a decision within 24 hours out of the blue and that if I don't my son will get placed at the bottom of the list. My son was number seven and I guess number one through six decided to decline. Every time i asked about the process i was harshly reminded there was no guarantee, mind you i had to call and no one followed up until recently when i was pressured and given an ultimatum. I remember when i showed in person the second time the greet was tasteless and was told there is a waitlist first thing. Communication was minimal and unorganized. I had paid $100 to be on the waiting list and this would not go towards the registration fee which is another hundred now I understand that, however I would appreciate more customer service and understanding at the very least. I felt a sense of arrogance from the beginning, i called to express my concerns and decline the offer and then i was given "more time" to decide but i really wish it would not have come to a complaint. It was an attempt to solve the issue but what about proactive rapport? This demonstrated lack of leadership and it did not align with my values. I hope they can increase interpersonal skills in the "best daycare of the year".

GF
Gina F.

10/06/2015

Overall

Our experience has been the best so far! This is the second school we bring our baby of 22 months and for the first time we felt we got it.

Their method is great and in only one week we could feel the development of our son..

The staff is very professional and the teachers so warmhearted that are making our eyes shinning..

Me and my husband grow up in a country where people are very affective and this school has the same care!

We were in love with "our" teacher Leslie. How many times we saw from the live webcam she comforting all the babies and caring everyone like they were hers... Incredible, fascinating, really emotional!!

Thank you LadyBird and Leslie for providing us the warranty we are giving the best for our son.

CM
Cleo M.

10/01/2015

Overall

very very cool school. It felt like we waited for ever for the place to open and we were one of the first to call and enroll. Caleb started during the opening week and loves it. The school is so close we can actually walk to school, the convenience is amazing. Its what you would expect....very nice teachers, top notch facility, great curriculum (they even teach iPad lessons). If you are on the fence, believe me you should check them out.

Details

Phone: (407) 757-2514

Address: 3010 Hunters Creek Blvd, Orlando, FL 32837

Website: http://www.ladybirdacademy.com/locations/hunters-creek

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