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11/13/2015
My husband is in rehab at a nearby place and part of his rehab was an outing into the public. My husband is in a motorized wheelchair and was unable to enter the restaurant due to there being a step up into entering the door and the door width is not wheelchair accessible. We ate on the porch on a bench. The rest of the party we were with ate inside. We asked if they possibly had a back entrance and was told no.So since they do not have a back door must be all there delivery's and trash go out the front of the restaurant. They said that we should of made sure it was wheelchair accessible before we went there. They never once apologized or offered us any assistance at all. We had called ahead and ordered our meals. So felt it would of been rude to just leave and go somewhere else. The owner told me it would cost him to much money to make changes to the building. The food was OK but I felt they did not care about our business at all. I know the rehab will not go back there for another outing. Neither will I. So if you have anyone with any kind of handicap they are not going to try to make it easier for you.
Details
Phone: (407) 841-3840
Address: 2499 S Orange Ave, Orlando, FL 32806
Website: http://www.numero-uno-restaurant.com
More Info
- Email Business
- Extra Phones
TollFree: (866) 495-7187
- Payment method
- all major credit cards, amex, discover, master card, visa
- Price Range
- $$
- Neighborhoods
- South Orange, Wadeview Park
- AKA
Numero Uno Cuban Restaurant
Numero Uno Restaurant
- Other Links
http://www.numero-uno-restaurant.com
http://numerounorestaurant.com
https://www.order.store/store/numero-uno-cuban-restaurant/LaSrzyGBSJCes5CsgvWOqQ
- Category
- Other Information
Parking: Lot, Private
Wi-Fi: No
Bike Parking: No
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Cuban, Caribbean, Latin American
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
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