Ralph's Transfer Co Inc

This is the most unprofessional company I have ever had to experience.
I ordered a washer/dryer form home depot, they delivered and installed it incorrectly so it created a leak. I put in a claim for it to get repairs and its been 5 months and I am still waiting on this company to repair it. The person I am assigned to barely answers any of my calls or emails and is a straight up NIGHTMARE to work with. I don't know what I can do to get this resolved. All Home depot suggested was putting in another claim. We will see if this ever gets finished but if you can help it, DO NOT order from home depot because they will use these idiots to deliver and install stuff incorrectly

JC Penny should change company for delivery. This Ralph's drivers and the whole ware house office is rude, liar, unprofessional about the delivery. They did not call ahead of time to come, and lied said they did but no one answer, and keep liar about schedule, and never show up. I have to cancel my order. It's a shame that JC Penny using this company for delivery.

We ( my wife Donna and I) moved into a condo in Longwood, Fl and bought a new stove and a few days later a new refrigerator form Home Depot. It is a two story condo with a narrow staircase - but not a problem for the crews from Ralph's Transfer Co.!!!
I highly recommend this company for your moving needs!

Rrrick & Donna K.

Delivery team was Professional, Prompt, Courteous, Friendly; installed stove/micro very quickly; I was terrified after reading all the other reviews, but I am here to tell you my experience was quite the opposite! One installer even took time to show me all the features of the new microwave, they made sure everything worked before they left! I don't know what sent so wrong with all the other deliveries, but ours was flawless! ☺

Horrible!!!! They left saw dust all over my kitchen and didn't bother to clean it up. My husband and I spent the next 2hrs cleaning the saw dust. There is still saw dust behind the stove ,but my husband's disabled and can't help me move the stove. They get a zero review and F- grade. Put them out of business.

I just received my delivered dishwasher from this company. And when the idiot opened the box he used a box cutter to slice all the way across my new stainless steel dishwasher. And when I called them all they could say is call home depot. This company sucks do not get anything delivered from them

Home Depot contracts with these people to deliver large appliances. I would suggest Lowe's just so not to have to deal with Ralph's. They delivered a refrigerator in Delray Beach, FL and never leveled it. When I called they refused to come back, said it had been too long.

If I could list negative 5 stars I would. This is the worst delivery company that has ever existed in the history of the earth. They have already missed three agreed upon delivery attempts. They are rude, lie and could care less about the customer. Don't walk from this company, RUN!!!

I'd give them zero stars, if I could. This company is horrible to have to deal with. They rescheduled my delivery twice, the first time bc the deliver person wanted to come early, and the second time, they just rescheduled my delivery to the next day, on their own, without so much as a courtesy call. They are completely inconsiderate of anyone's time, and so unprofessional. I called them, to speak with a manager, about all of this, and no one will even return my phone call. Avoid using this company, and if Home Depot were smart, they would also stop using this company, if they value their customers.

I have to disagree with the other reviewers. We had a window of 10am to 1pm for delivery and at 10:15, the driver called to say he was 20 minutes out(as I had asked them to do).

The delivery guys were professional and courteous.

I had no problems at all.

I agree - No stars for this company. Paid for a couple of appliances and yet to receive them. Have now had two "scheduled" deliveries one of which the truck supposedly broke down and another that they missed and didn't even bother to call. Home Depot will be hearing from me.

So far they do not even deserve the one star. This company upon review does little except irritate enrage and fail to provide even adequate service to home depot customers. Phyllis in their "dispatch office" is rude obnoxious, severely limited education wise and clueless when it comes to customer service.She is a clear example of the mentality of this company. There organizational skills are absent and I can see now why all complaints are due to installers not showing up. They are inept and unworthy of any company who wants to keep a solid name in the community. I will be writing every corporate office of every company that has the audacity to use these morons. If you have also had a negative experience then be sure to contact the BBB in Orlando.

Long reviews are annoying to read. Here are the bullet points. - Told me they would be here at 8AM-Noon - Never showed - Changed to 3PM - Never showed - Changed to 6PM "the latest" - Never showed - Can't reschedule because they're closed. HORRIBLE!!!! Home Depot needs to fire this garbage company.