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biggmac

11/06/2011

Overall
i couldn't have said it better...

i couldn't have said it better myself. anybody who has ever worked for these ogres will agree. it is unbelievable the way they take advantage of their employees. the work week is 60 - 70 hours, 6 days a week. no benefits. no vacation at all for the first year and God forbid you get sick. any holidays are ruined by working extra hours the day before and after. they expect you to treat their business as if it was your own but pay you not much more than minimum wage. if christmas or july 4 falls on sat or sun then you get no holiday at all. at christmas they feel like santa claus when they give you a chicken that is too spoiled for them to sell. the employees hold this slipshod business together while the owners get fatter, drive mercedes, and do their best impressions of guys named 'john'.

cinnibar04

02/18/2011

Overall
Excellent Gourmet Choices

If you want the best selection and need it in a jam, Julius Silvert is the place. They have a new location with much more in stock. Check them out!!

mikeyb1031

09/15/2010

Overall
Far Better than Bad

After reading the above review, I felt it necessary to put some words down of my own. I have been dealing with Julius Silvert for a Number of years in several different restaurnats. On occaion I brought them in, and a few other times they were already a primary vendor. This company isn't perfect, and I know few who are, but I've been in more than one jam (Sous forgot to place order, ran out of important ingrediant mid-day, ordered the wrong item), and just about every emergency I've ever had, someone at Julius Silvert has gotten my what I need same day, sometimes in only an hour or so. I have had the driver show up with my product, as well as the owner of the company. I think this speaks volumes for these guys. They work hard to make sure I'm happy, whether the mistake was mine or theirs. The food is delivered by delivery drivers in rain, sleet, sunshine, and at times even in crazy snow and ice conditions that other purveyors won't even try to deliver in. They have a wide range of new and cool items that I get frequent updates about, and I have dealt with many of the same people for years, so they must be doing something right. The review above is one guys opinion, but it's not truth. If you are thinking about using Julius Silvert for your restaurant, you should decide on your own.

jayjay081580

12/01/2009

Overall
Worst Business Ever

Julius Silvert is a terrible company. Some of drivers smell of 7 day old fish, their drivers complain to my employees about working all these excessive hours, and their drivers are complete imbeciles. They deliver product with tags on them for different restaurant, they have no idea what they are brining you, they don’t count what they are bringing off their trucks. One day I had a driver tell me it’s all there and I was missing half the order. Another day, a driver said the same thing, and they had brought me in someone else’s order. They constantly make mistakes. They short you product with no warning, and when they do sub you, they typically substitute a one liter item for a product that was supposed to be 5 gallons or such. Their customer service reps lie and give misleading times and information. They miss items on your order or they delete them from your order and say they we did not order them. They can never get the owner Jim on the phone after he sold us on his company. He is always “away from his desk” or “in the warehouse”, or even “not in the office”. I have left him several messages though the years from various companies I have worked for and he has never responded. He doesn’t even have the balls to have someone else respond for him. They are constantly out of product or running out of product. They never seem to get my order correct. I have even spotted them in the early morning picking up tons of product at the Restaurant Depot. I even once saw their driver coming out of an ACME in the city. Does this attest to their low quality standards? Why am I going to pay them for product I could have picked up at ACME? This shows how poor they are at purchasing correctly. I have also received many bags that were torn and damaged, or cans that are dented and busted as this is a common theme it appears. I have received product that had chicken juices dripped all over my product because they put the chicken on top of things like flour and sugar. They have gotten better in recent months on this, but HELLO what kind of imbeciles do they hire. I have also seen bird feces on my product. HELLO!!! Health code violation anyone? And then there is their logo. I have seen a chicken logo which was cute, then I see a logo that looked like a tower or a torch, no one could figure that one out. Now they seem to be switching to a fork, I guess that want people to think they are a caterer or some restaurant. Can we say identity crisis? They have seemed to upgrade from pathetic and inaccurate catalogues to a better designed and laid out catalogue system for new items, if they only sold and stocked every item listed. And then there is their accounting department. I have spoken to 10 different people in the last 10 months. They can’t keep their employees. Let me see, I have spoken to Ken, Rob, Sylvia, Ben, and Marisol and those are only the ones I remember. A terrible company to do business with all around. I do not know how they have stayed in business. I am thankful we are moving to other purveyors now.

Details

Phone: (215) 455-1600

Address: 163 W Wyoming Ave, Philadelphia, PA 19140

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