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Shelvi Y.

10/12/2016

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Whatever you do Do not take a German car here.. there is a man named Harold that rents from this place that fixes car too.. I took my 2007 BMW there for just a starter and for him to change a headlight bulb.. I asked Harold several times does he know what he is doing on a BMW.. he said yes several times.. when I went to pick my car up my headlight was hanging out but he swore he did not touch my headlight then said well you need a whole new assembly anyway.. also my steering wheel was taken apart because for one it was very noticeable and two every time I put my key in it would pop right back out.. also when I went to start my car it would start but would cut off several times.. I tried to start it in front of him several times while it was shutting off and he said "well I know how to get it started" he put his foot on gas and kept revving it up trying to keep it started and then he said "there you go it's started". On my way home around 4 pm rush hour traffic my car cut off 6 times.. had to keep starting it back up but had to keep pumping gas to keep it started.. I was nearly hit by oncoming traffic.. took it straight to someone else who had previously looked at it a day before I took it to Harold and he could verify that a "gasket" was ripped while he was trying to get to starter.. also he says that some screws were lost and replaced with some that do not fit.. also he said that the headlight was obviously taken out and was not screwed back in properly.. my car is still there. He is trying to fix what Harold messed up and this is really depressing.. I called the shop owner Howard and all he could say was Harold did not mess up my car.. I told Harold I would have to sue and he said " sue me then" keep in mind I have to fix new repairs that he messed up.. in my opinion I would not take any type of car here.. these people are liars

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Phone: (757) 393-6316

Address: 1803 High St, Portsmouth, VA 23704

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