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06/29/2009
I went through the Drive Thru at 10:30am, right on the border of breakfast & lunch. I had 2 separate orders. The 1st order had (2) cheeseburgers, (1) five piece french toast sticks, (1) sausage biscuit, and (1) Whopper Jr.. The 2nd order was a 4 piece chicken tenders Kid's Meal. When I was ordering the Kid's Meal I was asked at least 4 times if I wanted the 6 piece Chix Tender Meal. When I drove up to the window we sat there approximately 8 minutes before the lady took my money then another 5 minutes before any one came back to us. It was a man who didn't understand that I already gave her the money! So he went to get her and she had the worst attitude ever. She stuffed the food into the bags and threw she THREW the bags out the window at me and shut the drive thru window I said very loudly "THANK YOU". The man then gave me my change. I did not even get my receipts for either order and when I called to speak to the manager I looked the number up in the phone book and it's not even listed there. The other thing i want to comment on is I told the manager when I called that the food on the first order was all wadded up in the wrappers and thrown in the bag! He told me "Sorry about that". That was it he did not offer to replace the food or compensate me for the crappy food at all.
Details
Phone: (775) 322-5677
Address: 2901 Clear Acre Ln, Reno, NV 89512
Website: https://burgerking.com/
More Info
- General Info
- There's a Burger King® restaurant near you at 2901 Clearacre Lane. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Reno, NV serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
- Payment method
- cash
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- Other Information
Cuisines: Fast Food
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