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08/09/2018
Very impressive selection. My wife and I went looking for barstools and ended up with a bookcase and a kitchen island. Jen and Chris were awesome and the delivery guys were fantastic. We will definitly be back when we need something else.
05/21/2018
Took twice as long as they said it would to get our merchandise. 4 bar chairs. Nine long weeks. They took the total/full amount of money right up front. At six weeks we began to call. They had no clue. Researched, called us back, & said it was on its way from manufacturer. A week later we called again,,, no clue. Researched, & called us back & then said, whoops. It hasn't left manufacturer after all. The custom order made it a delay. Another couple of weeks. Called then again. They apologized. Said they never had problems with this manufacturer before. They will have it shipped by UPS & call us Tuesday when it arrives. No call Tuesday. No call Wednesday. We called Thursday & left two messages. No call back. They called Friday & finally said it was there & ready for pick-up. We are just beginning to renovate our 3,000 square foot 1950 brick colonial. This business just lost a lot of sales.
Details
Phone: (540) 266-7420
Address: 4142 Melrose Ave NW, Roanoke, VA 24017
Website: http://betterwoodroanoke.com
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