More Info
- General Info
- Protecting one of your biggest assets with Protection Direct is a great way to ensure that coverage extends well beyond the life of the manufacturer’s warranty. When the inevitable happens with your vehicle – breaking down – you can rest assured that Protection Direct will safeguard your budget, and your peace of mind.
- Email Business
- Extra Phones
TollFree: (877) 987-7346
- Neighborhoods
- Downtown West, Downtown St. Louis
- AKA
Service Protection Direct
- Other Link
- Category
Reviews
08/26/2011
I was pleasantly surprised with the great customer service I received at Protection Direct. When I needed to file a claim, the representative I spoke with was very helpful and got back to me the same day to let me know the repairs would be covered. The work was performed the next week and the rep even called back to check in and make sure I was satisfied.
I appreciated the speedy service and knowledgeable staff. Highly recommended!
03/23/2011
So far I don't have any complaints about Protection Direct. I’ve only had good experiences with them. When the transmission on my 02 Mitsubishi Galant blew (something about the drive chain) they covered the repair with no problems. I wonder if they've recently changed management or something, since alot of the complaints i've read on other sites are back from '09.
03/17/2011
I've gotten a few letters from Protection Direct or Program Headquarters (SPD), I think they go by both? They said something about expiring warranties, but I don't even own a car right now...so I dunno where they get their info. I looked them up and found a customer service email on their website (feedback@protectiondirect.com) and asked to be removed from their list. Surprisingly I actually got an email back asking for my customer ID and saying I would be removed immediately.
10/21/2009
per their own documentation, they state that all cancellation notices must be made in writing and be sent to thier address. So when I followed up to see where my refund was, I was told they never received the cancellation letter.
Dont waste your time or money doing business with them.
05/11/2009
con artists, calling and threatening you to get plans, Ive been getting threatening phone calls at all hours of the night
Details
Phone: (314) 206-5000
Address: 300 N Tucker Blvd, Saint Louis, MO 63101
Website: http://www.protectiondirect.com
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