Eastway Storage Center

I have had a unit there since 2014. The service is excellent. I’ve never had any problems. I added a second unit earlier this year.

Great location. Clean with good security.

I was employed by Eastway Storage from Nov. 2012 until March 2013. I quit because I disagreed with the owners business practices, in my opinion I found the immoral and deceptive. When I quit I wrote a lengthy letter airing my grievances. Now Tax time is here and they (the owner) is refusing to give me my W-2 form, which is already late by federal guidelines. Elite Storage in Nixa is owned by this person, who also has a commercial realty company in Nixa. I am filing an official complaint with the IRS tomorrow. I would advise anyone interested in storage to avoid these facilities until they are sold to a different owner.

Not on my life would I store here again. First off the rates continued to increase after I put my stuff in storage, which really sucked, and then in moving out, while I called several times before and after moving out, and received several assurances I would not be charged for April, as long as I was out before April 1, it was only after I was already charged that they began to talk about the 30 day notice they needed. Basically all to steal 1 month's more rent.

The place looks nice on the surface..BUT....let me stress this...BUT. The owner of the facility practices constant bait and switch. I had storage there twice, mostly because it was close to my business I own, and my home in Cooper Estates. I was originally given a great price to move in....4 months later I received a rate increase letter of $15 a month, 4 months later I received another rate increase later of $15. I then found out a month later that he was renting the same size units to other people for much less. My brother also had a unit there with the same exact sequence of raised rates. I met the owner one day while there....very phony, praising God.....the guy seemed high and bipolar to me....Stay clear of East Way, try one of the less attractive places, at least the prices will be consistent. I will say this about East way though, there was a nice young man working there when I left, and the lady was nice too.