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stacey61074

05/19/2013

Overall

I made reservations on a Friday for the next night (Saturday). However, when my husband and I arrived the waitress was about to seat us until I told her we had a reservation and when she checked she said we weren't on the reservation list. The manager then came to us with a nasty look on his face immediately. We did not hear a sorry, in fact he said you don't have a reservation with that nasty look. I explained I spoke to a woman the day prior and made the reservation but he just stared at us like an alien. When we asked how long it would be, he replied "at least 10 minutes" as if he wanted us to leave. Who says it like that? Then my husband said but the waitress was about to seat us before we said we had a reservation. So, he says go ahead and sit then and points to a tiny little uncomfortable table. I then realized there were bigger, nicer booths with 2 people in them each and they must have been the "reserved" tables. We then asked why we couldn't sit at one of them that was empty and he said, "because they are for reservations." Really?! We asked one last time to have our reservation honored or we will just leave. He said go ahead and leave. I guess he doesn't need the business. Although it looked like he did to me...the restaurant only had a handful of tables filled and prime dinner hours on a Saturday night. It is also in a not-so-nice shopping center with a neon sign for its name. No one we knew referred this restaurant...we saw a coupon and figured we'd try it. I guess you get what you pay for. Instead, we left and went to Haiku in Woodbury (not far at all) and had an amazing sushi dinner. The hostess was pleasant, the waiter was friendly and helpful, the food was fresh and delicious, and the wine was perfect! They even offered to make up a sushi roll of our choosing - anything we wanted to put together! The atmosphere was also much nicer looking and cleaner than Kado. So, if you want a great night out and some fabulous food go to Haiku! If you want to be treated poorly and be stressed out, go to Kado... :)

Details

Phone: (516) 677-9888

Address: 117 Jackson Ave, Syosset, NY 11791

Website: http://www.kadony.com

More Info

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Price Range
$
Neighborhood
Syosset
Categories
Other Information

Cuisines: Japanese, Asian, Sushi

Price Range : Below Average

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