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02/14/2011
What started out as an exciting evening since it was my husbands 81st birthday & his 1st day out after having knee surgery, turned out very upsetting. We arrived as a family of 6 adults & was seated in a very tight area. A small amount of garlic bread arrived after a while & when my daughter asked for more (since the meals we ordered were taken very long to arrived) she was confronted with a very rude waiter that told her she had to wait & they had other customers to tend to. When the appetizers arrived they were laughable, too funny to go into. Finally the meals arrived & we all happily started to eat. No sounds of delight came from anyone & my meal was tasteless & uneatable. I had ordered Veal with Italian ham, & when i asked the waiter where was the ham, he said he had to bring it back to the kitchen to see if he could find it. When i requested an alternate meal, he announced I would have to be charged for that too, I declined, but my generous Son-in-law insisted i order something else. By the time my meal finally arrived all had finished theirs. Moral to the story...so the few dollars " francesca's italian? kitchen" made, they really lost BIG time on my recommending your ( Diner) in my town of Temecula. One happy note..we all went back to my home & had a home-made pineapple upside down birthday cake.......my hubby's favorite!!!!!
I am sorry lady but it is not our policy to charge you for a meal that you disliked because of quality. We use the best meat and chicken supplier available to restaurants in our area.We give more than ample portions and I just cannot believe that you would have to search for ham with your veal. By the way what dish did you order? We don't serve veal with ham.
Details
Phone: (951) 303-3300
Address: 31165 Temecula Pkwy, Temecula, CA 92592
More Info
- Payment method
- amex, visa, discover, master card
- Price Range
- $$
- Neighborhood
- Temecula Creek Village
- Amenities
- Full Bar/Orders to go
- AKA
Francesca’S Italian Kitchen
- Other Link
- Categories
- Other Information
Cuisines: Italian, European, Seafood, Continental, Pizza
Price Range : Average
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