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- General Info
- Founded in 1914, Fred Smith Plumbing & Heating Company is the leading providers of plumbing, heating, fire suppression and sprinkler repairs and water treatment  solutions for the luxury cooperative condominium community in New York City and is New York's leading steam specialist. The Company offers a variety of mainatenance services: plumbing, heating, HVAC, high pressure steam, pump repair, sewer and drain cleaning, roof tank cleaning, and water filtration and treatment. It has a staff of more than 120 employees whose average tenure with the company exceeds 12 years. Fred Smith Plumbing & Heating Company's clients include Douglas Elliman Property Management, Brown Harris Stevens Residential Management, Lawrence Properties among others.Â
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- Brands
- york
- Payment method
- amex, visa, master card
- Neighborhoods
- Upper Manhattan, Upper East Side, Yorkville
- Accreditation
BBB
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Reviews
04/10/2012
I really appreciate your time in explaining everything as well as all your calls to my assistant. Thank you so much for everything you did to quickly get the gas turned back on to my apartment.
03/30/2012
I called Fred Smith regarding a leak coming from my bathtub. They came out on a Thursday morning and everything was great. The plumber they sent out was extremely courteous and very helpful. He explained everything he was doing and overall could not have been more helpful.
03/28/2012
I appreciate the consideration, and fine quality of work that I observed when one of your serviceman fixed the problems in my bathroom. I had used Fred Smith before and would certainly use this company again.
03/27/2012
I am so grateful for these guys- my heater is working great. I also got the air filtration along with the air purification which I highly recommend. I breathe a lot better in my house now.
01/23/2012
I called Fred Smith when I had a broken shower head and water that cycled from hot to cold every 5 minutes. The serviceman you all sent over arrived early and took about 20 minutes to identify and fix the problem. He cleaned out the gunk that had collected in the shower head. Apparently, the water flow was so low that the water heater couldn't tell that it needed to stay on, hence the cycles. Thanks for the amazing help!
01/17/2012
I would highly recommend Fred Smith. These guys were fast, professional, efficient and completely painless. I though the prices were fair and I also appreciated the courtesy both the office as well the technician showed. If need be I would certainly use these guys again.
01/09/2012
We received fantastic customer service from the team at Fred Smith. They sent someone out the same day that I called. The serviceman had the parts with him in his truck and did the repair to our heater in less than 30 minutes.
12/09/2011
Fred Smith is the best heat AND plumbing company I have ever used. It is also the first company I bought a maintenance plan with. They are polite, skilled, very direct and straightforward. The technician who provided the most recent service to the heating and cooling system also provided options and suggestions for best equipment and service and no high pressure sale tactics! I will be using Fred Smith from here on out with confidence.
12/06/2011
Thanks so much for helping my wife out last week. We called you all with what my wife called a “serious plumbing emergency”. We were having guests come in town for the holidays and the drain in the guest bathroom shower was clogged. My wife said the serviceman that came was great as she was running around getting the house ready. He snaked the drain and even tightened the faucet too. She said he was there for less than 30 minutes. Thanks for your prompt and quick work.
12/01/2011
On behalf of Tenants Corp, I would like to personally thank you all at Fred Smith for all your help and cooperation regarding the recent HVAC condensate drain cleaning and drain line replacement project in our building. You all are an amazing company to work with and it is much appreciated.
11/08/2011
Very highly recommended! Great service all the way around. Two appointments on time for both. Very easy to deal with and the went out of the way to be helpful, careful and communicative. The tech was very nice and gave me advice for free on how I could fix my noisy toilet myself, even though I was only paying him to work in the kitchen.
11/08/2011
Having had problems continuously with our shower clogging and trying several declogging agents, I decided to look for a plumber as it was clear we were not going to be successful on our own this time. I found Fred Smith Plumbing to be one that I would call first. I phoned around 10:15 AM and a very polite lady answered and took our information and asked if it were possible for someone to come between 11 AM and 12 PM? I was surprised that it could happen so quickly. Promptly at 11:40 AM a tech showed up! He accessed the situation and quoted me a fair price. He went back to his truck and in the end took care of the problem. I was very happy that he was able to get things taken care of so quickly. He also threw in a trap to keep the hair from going down at no charge. I would call them again in a heartbeat.
11/07/2011
Fred Smith is amazing!
They replaced our old water heater in like, just over an hour.
A few weeks later the pilot light went out and we just couldn't get it re-lit. We called Fred Smith to see if they could give us some tips over the phone...there response was "We'll send someone right over!"
They arrived about 30 minutes after we called and re-lit the pilot light! On a Saturday night!
Thank you Fred Smith -- I'm telling everyone how awesome you are!
10/31/2011
Thank you for Fred Smith for arranging to deal with my dryer. You are wonderful guys and your staff rescued me big time!!
10/11/2011
This is to inform you that the job George S. performed in my apartment was outstanding. He found the cause of my problem to be the diverter plug, it was removed and I have not had any trouble sense. I can now be clean in comfort. Thank you all very much!
10/06/2011
On behalf of 20166 Tennis corp.. I would like to personally say thank you to the Fred Smith staff regarding the recent HVAC condensate drain cleaning and drain line replacement project in our building.
10/06/2011
I just wanted to thank Superintendent McGlade for arranging Fred Smith to deal with my leaky pipes in the kitchen. Both Monday and today they did a great job! They arrived on time and were very neat and efficient. They also worked around my busy schedule.
09/09/2011
Thank you for preparing the bid on the Bauman project. I am particularly grateful that you were able to give it to us within a short time period we were allowed.
09/09/2011
Wanted to let your company know how much I appreciate the expertise, consideration and fine quality of work that I observed in Dennis Dedian who fixed the problems in my bathroom.
Thank you for sending him to my home, he is truly "the best".
09/07/2011
My wife and I have used your services twice now in the past year. I cannot begin to tell you how much we appreciate the quality of your service, from the scheduling, quick response, the great technicians, and just generally how well organized your business is ran. In this day and age, it is a rarity, in the past years I had worked as an architect and an interior designer - dealing with literally hundreds and hundreds of contractors and subs in the NYC area.... Fred Smith Plumbing easily tops the list.
Details
Phone: (212) 744-1300
Address: 1674 1st Ave, New York, NY 10128
Website: http://www.fredsmithplumbing.com
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